Forum Discussion

alicialuhrs's avatar
1 year ago

Timesheets not importing

I am trying to import timesheets transactions from Time Sheet Advantage - it worked fine on Monday and the last 2 days it has come up with this error. 

 

 

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi alicialuhrs,

    Thanks for your detailed post, and welcome to the Community Forum! To resolve this issue, I suggest clearing your AccountRight cache to address any software discrepancies Clearing the AccountRight Cache. Additionally, you can refer to this help page for further troubleshooting steps. Import troubleshooting

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl

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