Hey JoJo_S,
Happy to help get this sorted to complete today's pay run! To set up another employee as a new STP declarer, here's a handy link that'll walk you through the steps. About that ATO message you're seeing— it's likely triggered by how the STP setup was confirmed. Since you've been using the same version the whole time and there's no previous BMS ID to report, the software's just gotten a little confused. What you'll want to do is re-set up STP on your end. Here's a link for more info. The key part is when you get to the step that asks if you've used another payroll software— select 'No'. That'll let the software know there's no BMS ID to transfer and should clear the warning. Once that's done, send an update event again to nudge things along. Give that a go and if it's still being a bit stubborn, make sure to our team on Live Chat via our virtual assistant, MOCA.
Cheers,
Doreen
