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14 Replies
For anyone that is following, I tried again this evening and it worked perfectly. I didn't do anything different, it just started working. I got the welcome email as expected.
I have the same problem:(
I am also having the same issue.
Same!! Frustrating...are IT doing an update or something?!
I have the same issue too...called support and still not fix after trying things for one hour :(
I have the same issue too...called support and was on the line with them for over an hour and still not fixed :( Maybe if everyone phones in they'll realise there is an issue?
Same here
Same issue here. Hopefully, it gets sorted out soon.
I am having the exact same issue, I tried live chat for help and they were no use at all. Apparently they cannot find the account that was supposedly created during the signup process, they searched my name, email and phone number and nothing comes up. It's like there was no account created at all. Although when I get to the same dead end as Darryl it would appear that it is signed in to something. Tried different browsers and email addresses also. Interestingly, at no point did I receive any for of verification/activation/welcome email which you would normally expect when signing up to anything at all.
- Genreve_S2 months agoMYOB Moderator
Hi everyone,
For better support with the student trial service, it's best to send your emails to educationteam@myob.com. They’ll provide the assistance you need.
Regards,
Genreve
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