Forum Discussion
Hi Doreen,
I installed the AccountRight but I cannot access my client MYOB files ending MYO.file (older version).
I cannot open the company file from the open a company I had to try to upgrade.
I managed to receive the password from my client but I am stuck on the following. I do not have the AccountRight account so I just registered with my own account. I guess I need to be the authorised user to be able to go pass this stage? Please advise.
Hi AbbyTan,
To access the Company File, you'll need to be listed as a user in the file. Please see this help page for more information:
Giving users access to client files
Client files
Regards,
Earl
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Learn, solve, grow
Level up your skills and find answers across all MYOB products