IP ADDRESS CHANGE
Hi, I have a question in relation to an IP Address change in our Modem. Background: Telstra install TIPT phone system into our business recently and in an effort to get it to work properly h...
Forum Discussion
Hi TopEnd,
If you're having trouble logging into MYOB after changing your modem's IP address, you need to do the following:
- Double-check that your modem's new IP address settings are all set up correctly. Make sure the subnet mask, gateway, and DNS server settings are spot on
- If your firewall settings were based on the old IP address, you'll need to update them to match the new one
- Give your modem/router and computer a quick restart—sometimes that's all it takes to fix connectivity issues.
If these steps don't do the trick, we'll need to dig a bit deeper to figure out what's going on. For that, please grab a diagnostic log error and directly reach out to our support team using one of the options here.
Cheers,
Princess
