Access to on-line file from overseas IP address
Hi
When I travelled overseas and needed to access our business files and do some work, I was unable to log in and access files. Should I advise MYOB team to let me access files for the period I am overseas?
Thanks,
Nat
Hi NataliaMun,
Thank you for the post, and I'm sorry to hear that you've had this experience. Having trouble logging in? You can now search the error that you are encountering to find a specific troubleshooting steps here: MYOB Support - MYOB Support.
Just in case you are having a hard time finding the solution, our virtual assistant MOCA can assist you immediately or you can submit a support request via MyAccount.
Kind regards,
Sai
