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KYZA's avatar
KYZA
User
2 years ago

MYOB Accounting Plus V17 Confirmation

I have an old version of MYOB Accounting Plus V17 that now is constantly asking or confirmation.  It will not allow me to confirm online and now when I try and call the number as it suggests it says that my program is not longer supported. If I try online it gives me an error 12029. I am going around incircles trrying to access my data and losing my mind!  Surely we are not expected to constantly jump through hoops to use a program we have previously purchased!

 

Confirmation
ERROR 12029
MYOB Accounting Plus
v17

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi KYZA,

     

    Thanks for posting.

     

    Generally, in older versions of MYOB AccountRight, the confirmation window is just asking for a confirmation code. What we could do is open this link then input your serial number and company file code to generate the confirmation code. 

     

    If you need further assistance or have any other questions feel free to reply to this thread 

     

    Cheers, 

    Genreve