Running MYOB18 using windows 11

Hi janinedm,

Thank you for the screenshot. I suggest, try to uninstall and reinstall the application and let me know how it goes. You can download the latest version of that software here Downloads - MYOB Support.

Please let me know if you need further help.

Kind regards,

Sai

I don't really see how that will helps as the issue is the compatability with MYOB18 with Windows 11. I need to be able to upgrade my MYOB 18 to a version that is compatible with Windows 11 but still be able to access my data files

Are you able to over me a solution to my problem????

Hi janinedm 

This is not a compatibility issue - speak to your IT guy.

Otherwise the only 'upgrade' path which allows you to use your existing company file is to upgrade to AR2023 - the latest desktop version of MYOB.

Regards

Gavin

Thats interesting because MYOB told me it was a compatability issue with windows 11

Are you able to run MYOB18 on windows 11?

If so how do i get around this error message

I had setup a shortcut that was working until about a week ago when windows must have done an upgrade

Hi janinedm 

MYOB want you to upgrade so they can charge you an annual subscription fee. Just because an application hasn't been 'certified' as compatible, doesn't mean it won't work. Just that MYOB don't guarantee it will work.

Yes.

As I said, best to speak with your IT guy about this specific issue which is different to the issue they may have fixed earlier.

Alternatively do an internet search on the specific error message and you will see that this is not limited to MYOB v18.

Regards

Gavin

 I have done both of those things with no success which is why I contacted MYOB and they have put me onto this forum

Hi janinedm,

Thank you for the response and for your patience. The only option we have is to speak with the IT professionals to rectify this issue as we no longer have information if it will fully work on windows 11. 

Thank you gavin12345 for your assistance with this and we appreciate your help.

Please let me know if you need further help.

Kind regards,

Sai

So is MYOB able to offer me an actual solution rather than random people on this forum?

Hi janinedm,

Thank you for your patience. This is an old product, that's why we don't have any information for any workarounds for now or if it's guarantee if it will work.

Please let me know if you need further help.

Kind regards,

Sai

Hi janinedm,

Thank you for your patience. I'll be closing this thread now. If you still have any concerns, please feel free to post in our Community Forum.

Please let me know if you need further help.

Kind regards,

Sai