2FA problems doing my head in!
Tried several times to log in today & yesterday but did not receive an authentication code, via email. Can't get into my account to change to phone authenticator. Tried phone support which was very ...
Forum Discussion
Hi Doreen
I have contacted my IT provider again & received this reply:
Taking a look at the email logs I can see that you were able to receive emails from no-reply@myob.com.
As a matter of fact, you received an email from them yesterday.
So there should be no issues regarding those emails.
Are they getting bouncebacks when trying to deliver emails to you?
So it seems there is no issue at my end.
At the moment I am paying MYOB a not-cheap monthly fee for a program they won't give me access to! If this cannot be resolved VERY soon I will be changing over to an accounting software provider who will be provide me with an account I can actually use.
Hi, mk66 thank you for your correspondence. I have tread the thread above about your concern.
My apologies for this inconvenience.
Regarding to your 2FA that you aren't able to receive the Email code, I'll be happy to help you with it.
If you can send through a private message with the following information:
- Email that you use in 2FA
- Serial Number
- Your First and Last Name
- Company Name
Regards,
Hannah
