ACCESS INACTIVE FILE

Hi, mpauly. Thank you for your post. 

To assist you promptly, could you please provide the following information through a private message:
 

• The serial number of your product - You can find this under Setup >> Company Information.
• The company file ID - You can locate this under Help >> About AccountRight/Accounting.
• The version of the software you are using - You can find this under Help >> About AccountRight/Accounting.
• Your full name and email address.

Once we have this information, we'll be better equipped to help you resolve your concern. 
Thank you for your cooperation.

Best regards,
Hannah