Forum Discussion

Experienced User

11 days ago

Account Right Plus - Uploading an offline file online

My main file is already online. I have 5 additional files that need to be put online. I have purchased 5 separate subscriptions through MYOB for Account Right Plus. The migration team sent back a...

Mike_James

Ultimate Cover User

11 days ago

Hi theresa1 , do you have an invoice from MYOB, or emails from migration, listing the 6 serial numbers? Do you have a case number? Quote it in your reply and ask moderators to request elevation.

I presume you have used the option to "upload an offline file".

This thread seems to be about similar problems:

AccountRight Plus active but “Subscription required” error for over a month | MYOB Community

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Account Right Plus - Uploading an offline file online

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