Accountright Verification

Hi RJTROTTER,

Totally get that it’s a lot to take in, especially if you’ve been with MYOB for ages. The 15-day verification thing is pretty standard across the board now, just for security. Here's the answer for your queries:
 

• Verification's standard now, whether you're online or sticking to desktop. If you're not cloud-based, you might just need to flick your docs over to support.
• Got different companies, like Aussie and overseas? You'll have to verify each one. Grab your ABN and business papers for local, and similar docs for overseas. Might take a tad longer for the overseas stuff.
• Multiple ABNs on one account? Support might need to check each business is legit and separate. Have your proof handy, especially if they're all run a bit different.
• Picking your main industry type for MYOB? If you wear a few hats, just choose the main one for stats and tax. If you’re not sure, give support a buzz so it all lines up with your reports.
• If you can't verify right away, you can still use desktop and send invoices manually. Only things like online payments or emailing straight from MYOB are on hold till you’re sorted.
• Manual users usually don’t bother with online payments or bank feeds. Lots of folks prefer it offline. Verification mostly matters if you turn on those online extras, so if you’re keeping it old-school, no dramas.
• Verification mainly affects online features. You should still be able to do manual statements and invoices the usual way unless MYOB changes the rules.

The verification stuff tries to cover all bases, but it definitely doesn’t fit every setup and can get tricky with all the different business structures out there. If your details aren’t matching up or you’re stuck, reach out to our team via our virtual assistant MOCA or pop a support ticket through MyAccount, we’ll dig into it together and help however works best for you.


Cheers,

Shella