Hello there , i am using the account right platform,sign up and want to try 30 days free, after i open a company file ,it requires me to use serial number.
After i put in to activate, it said unable to activate this company file . i need to phone myob service for assistance .
there are a number of reasons why this company file could not be activated.
However , this is the first time i use this serial number
plz provide me a solution
Thank you
Hi AugustineJiang,
Thank you for your post, and I regret the delay in responding back to your query.
Welcome to the community forum! I hope you'll find it a great source of information.
To provide additional assistance with activating your files, I'll reach out to you via private message to gather some information. Please monitor your inbox on the community forum, and we will continue addressing your concerns through that channel.
Please feel free to reach out if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
Hi AugustineJiang,
I hope you've had a great day! I'd like to follow up regarding the information I've recently requested via private message to help you address your concern with activating your serial number. If you have any further questions or need additional assistance, please don't hesitate to respond to the private message.
Cheers,
Princess
Hi AugustineJiang,
Please be informed that we'll be closing this thread now since we haven't received any update or response from you regarding the requested details. Feel free to start a new post again whenever you need help in the future. We're always here to support you!
Cheers,
Princess
Princess_R
We have an issue with the activation of the company file. We would like to activate the company file -serial number that we bought but could not due to another file being accidently activating it which is NZ but us AUS.
