Forum Discussion

support-awaste's avatar
support-awaste
Experienced User
2 years ago

after power interruption Myox file wont open

after power interruption Myox file wont open. I tried opening it on local but it says it need to be upgraded.  After update same issues. I thinks this one was corrupted during the power interruption....
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi support-awaste, 

 

Thanks for your response and the log you've attached. 

 

Unfortunately, the log explains the file is corrupted and we will not be able to reclaim this file. You will need to restore a backup of the file before the power interruption.

 

We appreciate your patience. Feel free to let us know if you require any other assistance. 


Thanks,
Genreve

  • support-awaste's avatar
    support-awaste
    Experienced User
    2 years ago

    can we use data repair on this corrupted file? 

    • gavin12345's avatar
      gavin12345
      Ultimate User
      2 years ago

      Hi support-awaste 

       

      If you cannot get assistance from MYOB, try FGHTables - they repair MYOB files.

       

      Regards

      Gavin

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