Forum Discussion

support-awaste's avatar
support-awaste
Experienced User
2 years ago

after power interruption Myox file wont open

after power interruption Myox file wont open. I tried opening it on local but it says it need to be upgraded.  After update same issues. I thinks this one was corrupted during the power interruption....
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi support-awaste, 

 

Thanks for your response and the log you've attached. 

 

Unfortunately, the log explains the file is corrupted and we will not be able to reclaim this file. You will need to restore a backup of the file before the power interruption.

 

We appreciate your patience. Feel free to let us know if you require any other assistance. 


Thanks,
Genreve

support-awaste's avatar
support-awaste
Experienced User
2 years ago

can we use data repair on this corrupted file? 

  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi support-awaste 

     

    If you cannot get assistance from MYOB, try FGHTables - they repair MYOB files.

     

    Regards

    Gavin

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.