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TanyaBennett's avatar
TanyaBennett
Experienced Cover User
5 days ago

Changes in Job allocations

I have had a very odd occurrence. Last week I ran job P&L & Detail reports for 2 particular jobs. Both appeared correct. I have run the same reports today & all the transactions, dating back 3 years ago, from one job are now allocated to the other job? Both job's are still in the job list? We have not gone into every purchase/invoice & changed them ? Can this occur if the job "Name has been changed" ? If that is the case, wouldn't I have 2 job numbers the same and the other no longer existing?

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    5 days ago

    Hi TanyaBennett​,

    Thanks for raising this, what you’re describing does line up with a known issue we’ve seen where a change to a job number or name may not reflect correctly in AccountRight reports. So if the job was renamed, that could explain why the report is showing transactions against the other job even though both jobs still appear in the job list.
     

    At the moment this is being tracked by our team, and we don’t have an ETA to share just yet. You can also reach out to our support team for more help. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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