Forum Discussion

SmallsRd's avatar
SmallsRd
11 months ago

Changing Subscription Issue

I am the account owner of a MYOB business account.  I cannot make any changes as the "Billing contact can only make changes"  The person who set up the subscription (the billing contact) is no long...
Shella_A's avatar
Shella_A
MYOB Moderator

Hi SmallsRd,

 

I hope this message finds you well today. I just wanted to follow up on whether you still require assistance with changing the subscription issue. We have recently asked for necessary details through a private message, but we have not received any response. If you encounter any further issues, please feel free to reply. We're always delighted to assist you further.

 

 

Kind regards,

Shella

Shella_A's avatar
Shella_A
MYOB Moderator
10 months ago

Hi SmallsRd,

 

I hope this message finds you well today. We have recently asked for updates, but we have not received any response. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again. We’re always delighted to assist you further.

 

 

Kind regards,

Shella

  • SmallsRd's avatar
    SmallsRd
    10 months ago

    No please re-open the issue. 

    I tried replying to your PM, but it bouced back. 

     

    I still need help with this issue.

     

    • Shella_A's avatar
      Shella_A
      MYOB Moderator
      10 months ago

      Hi SmallsRd,

       

      I hope this message finds you well today. We have recently asked for updates to assist you further, but we have not received any response. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again. We’re always delighted to assist you further.

       

       

      Kind regards,
      Shella

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