connection to server error
I am receiving "Error Connection with the Server Failed" message, have tried numerous time to log in. MYOB are you fixing this???
Forum Discussion
I am unable to access any of our 8 company files. I do have internet access for everything else.
I am also having the same issue with my 20 plus files!!!!
Does anyone know if Myob is aware of this issue and is working on a solution? I cant see a post from Myob yet.
I have been on hold for the past 37 minutes - with an estimated 85 minutes till call is answered.
I can access one company file, but not the other??
I have the same - can open one file, but not another. Have not seen this before.
I am also experiencing the same issue
Hi
I am trying to login this morning and am getting the message that "the connection with the server has failed. Check network connection and try again later". My internet is working.
Thanks
Same here, thought it was my internet.
Same issue here.
Hi Everyone,
Our teams are aware that users are experiencing 'The connection with the server has failed...' error message when connecting to online files. This is being currently investigated and our teams are working to resolve this as quickly as possible.
Further updates on this will be posted on the Community Forum post - AccountRight Live - Connection errors when accessing online files 08/04.
We apologise for the inconvenience caused.
Me too.
I'm unable to connect to MYO Accountsright today 08/04/2022. I continualy receive an error message "The connection with the server has failed. Please check your network connection and try again later".
I have access to the internet, and other web pages open
Ours is working again.
Ours too
same !
me too
We are getting the same with 3 of our 4 company files
Same here
When I try and open the MYOB file I get an an error message - A service call has failed. Please check your network connection and press Retry.
The internet connection is fine. i have restarted and continue to get this message.
Thanks
Hayley
I sat on the phone for over an hour, got through to be told they are aware of the issue its at their end and it will take up to 4 hours to fix.
They said they would send an email when fixed.
In the interim I am using the web browser version of MYOB and am able to access MYOB this way. Its not a user friendly for the grunt work its better for reporting but will have to make do until they fix.
Good luck all....
The web browser version is certainly not user friendly
A 10 minute pay run took over an hour to complete on line but at least I can make sure staff get paid
The rest of the processing will have to wait till they fix it
