Hi Sgt73rdregt
Thank you for your post.
In this matter, Once a company file has been created the conversion month is not able to be changed. If you have inadvertently entered that information incorrectly, creating a company file with the required conversion month would be required.
In terms of the license, if that incorrectly set up company file has been activated on the serial number would likely need to deactivate that company file from your account. This will free up space for the new company file to be activated on the serial number.
Let me know if you need further assistance with this. I'm happy to assist you.
Regards,
Cel
Thanks Cel, we set up this company file a while ago to test data for the new rostering system we are implementing. The cut over date is 01.07.23, given our time restraints I am just entering the opening balances etc. as we cannot go back and make any major changes to the company file as we have done a lot of work customising it.
Cheers
Hi Sgt73rdregt,
Thanks for the response.
As previously mentioned by Celia_B, the conversion month of the file can only be set once and there is no other option to change it. The option we have is to recreate the file completely, but since you have already done work on the file. I would suggest checking with a financial advisor on the best way to enter these opening balances.
Let us know if you require any further assistance. We are happy to help.
Cheers,
Genreve
