Forum Discussion

hughesmichele's avatar
hughesmichele
Contributing User
7 hours ago

Documents not going to in tray in accountright

Hi All Re sending emails to in tray & not appearing in MYOB.   I have discovered that with the old microsoft outlook I can send documents via email to MYOB without a problem.   But when I use...
Harper65yt's avatar
Harper65yt
Experienced User
2 hours ago

In MYOB AccountRight, if emails from the new Outlook aren’t appearing in the In Tray, it’s likely due to compatibility or security settings in the updated Outlook version. Check that the email address is correctly set in AccountRight, and verify your Outlook settings allow sending via SMTP. If the problem persists, contact MYOB support for help with configuring the In Tray to work with the new Outlook version.

 

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