I am very disappointed with MYOB’s decision to disable activation and confirmation services for AccountRight Classic (v19), which will render perpetual licence products unusable after 28 February 2026.
This software was sold as a perpetual licence. Customers paid a one-off fee with the reasonable expectation that it could be used indefinitely. The product remains technically functional. The only reason it will become unusable is because MYOB has chosen to switch off activation infrastructure.
While I understand that support cannot continue forever, actively disabling activation goes beyond ending support. It interferes with continued use of a fully paid product and feels like forced obsolescence rather than natural end of life.
The only alternative offered is migration to a subscription-based product, introducing ongoing costs that were not part of the original purchase decision. Many of us deliberately chose a locally installed, non-subscription system.
It is also concerning that the proposed decommissioning date falls mid-financial year, increasing disruption to accounting records, reporting and compliance processes. A more proportionate approach would have been to remove annual confirmation requirements or allow permanent offline use.
I hope MYOB reconsiders this decision or provides a fair solution for long-standing perpetual licence holders.