Forum Discussion

VW1's avatar
VW1
Contributing User
3 months ago

End of MYOB v19 & earlier versions

Hi, I have a couple of clients with very small business that have been using older versions of MYOB for many years. They have paid for the licenses of these programs. They are not happy at all about having to pay to upgrade their files to newer online versions of MYOB. Why can they not keep using their old versions. I know you're saying there is no support for older versions but we don't need support for the old programs, we just want to keep using them. Their business are only small so having to pay a monthly/annual fee to use MYOB is not an option. Please advise if we definitely can't use these older versions after February 2026 as we will have to look at other options for these clients.

36 Replies

  • VW1's avatar
    VW1
    Contributing User
    2 months ago

    Thanks for your reply Mike. I do have full subscriptions with a couple of other bigger businesses but with these older clients I will have to look at other alternatives. It's a shame that the "Confirm Company File" process can't be removed from the old versions so we can continue to use them until the businesses cease.

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    2 months ago

    Hi VW1​ 

    I'm sorry for any frustration caused by this announcement, this decision wasn’t made lightly.

    We understand that transitions like these can raise important questions, especially around licensing and long-term access. I can assure you that these changes are aligned with the applicable MYOB Terms of Use, which allow for the discontinuation of legacy products as technology evolves. We’ve taken similar steps in the past with other legacy software to ensure our customers are supported by modern, secure platforms. 

     

    While older versions of AccountRight were offered under a perpetual license, this license grants the right to access the software indefinitely, but it does not guarantee ongoing support, updates, or activation services. MYOB customers agree to the terms of use at the point of purchase or installation, not via a signed contract. The AccountRight Terms of Use include a clause under the “Term” section stating: “In the event that the publisher deems this product to be redundant, then the publisher may at its option supply you with an alternative product and terminate this license agreement.”.

    An alternative solution will likely be necessary for businesses who are still operating, this does not have to be with MYOB, but if you’d like to explore MYOB Business or AccountRight as a replacement, we can guide you through the options and migration process. 
    Please see here for further details. Move to MYOB Business from AccountRight or AccountEdge
     

  • VW1's avatar
    VW1
    Contributing User
    2 months ago

    Hi Amanda, these clients purchased a physical disk and program license outright. I feel it is unfair of MYOB to now decide that these licenses have a use by date & that everyone now has to pay $$ to subscribe just to be able to continue using the product that they originally paid good money for. There is nothing in the fine print saying the license will expire in a number of years. I will have to find an alternative option for them if MYOB insists that this termination will go ahead. I don't believe that this is even legal, as they hold a valid license. I urge you to reconsider!!

  • VW1's avatar
    VW1
    Contributing User
    3 months ago

    Thanks Gavin, I'll give that a try.

  • Hi VW1​ 


    While MYOB will no longer provides codes (despite their obligation), or a patch to remove the need to confirm files, confirmation codes are available from other sources. Search online for MYOB Confirmation Codes or similar and look for the first few non MYOB websites.

     

    Regards

    Gavin

  • Hey VW1​

    From the 28th of February 2026, AccountRight v19 and all earlier versions will become read-only after your next file confirmation. You'll still be able to view historical data but will not be able to make any changes to your AccountRight classic file. Check out this post for more information.

     

    If you have any questions or would like to discuss your options, please contact us. Our team will work with you to make your transition as smooth as possible.