Forum Discussion

BenRichardson's avatar
Contributing User
2 years ago

Errors were found during the backup process

greetings myob community!   I am experiencing the above error message when trying to perform a backup of my accountright premier AU 2023.1.0, my build number is 2023.1.24.7870. I am a techie, but n...
  • SamaraM's avatar
    2 years ago

    Hi BenRichardson 


    Thanks for sending that through.


    From the error message that mentions being unable to find the backupPath, it might be related to the required Windows Shares not being created properly during AccountRight installation.


    Can you please follow the steps mentioned in this Help Article: AccountRight Library Services issues.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.