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Datawiz's avatar
2 years ago

How can an online AccountRight subscriber access an offline AccountRight file?

Hi all,

I have AccountRight V19.16 which I use  offline. Given my very low usage of MYOB, I can't justify the expense of an online subscription.

My accountant, however, has ceased maintaining an offline AccountRight application, and now only has an online subscription for processing his online clients data files.

So, can he upload my data file to an online space and process my AccountRight file online?

 

5 Replies

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  • Liz_A's avatar
    Liz_A
    Valued User

    Hi Datawiz 

     

    Your accountant should still be able to use v19.16 regardless, as the licence is in your file not in the programme. I have all different Legacy versions on my Windows 10 laptop, as well as a few of the newer versions that I can run at the same time so there's no reason for your accountant can't process with your Desktop version.

     

    Cheers

    Liz

    • Datawiz's avatar
      Datawiz
      User

      Thanks so much for your response Liz.

      My problem is that the accountant has recently dispensed with his desktop (ie offline) MYOB apps and only maintains online MYOB subscriptions which he uses to process his clients online data files - he says I'm now his only offline MYOB client :(

      I'm assuming there is no difference between online & offline versions of MYOB data files, so I guess my question is how does he move my offline data file to an online space?

      Maybe he can readily do this when he's logged on to his online AccountRight app, but doesn't know how.

      I'd much appreciate your thoughts.

      thanks,

      Allan

      • Liz_A's avatar
        Liz_A
        Valued User

        Hi Datawiz 

         

        He may be able to upgrade the file to look at it but he wouldn't be able to use it for processing as it wouldn't be able to be confirmed and you wouldn't be able to use it without a subscription. He can download V19.16 under AccountRight v19 from here: https://www.myob.com/au/support/downloads but he may not want to do clients that are offline anymore. He can't force you to upgrade so you may be looking for a new accountant.

         

        Cheers

        Liz