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Maria6062's avatar
Maria6062
Contributing Cover User
1 year ago

How to change user email address

In following Q&A solution I deactivated a user and recreated with their same name but updated email address but received message "There is already a user with this name. Enter a different name."  Is ...
Maria6062's avatar
Maria6062
Contributing Cover User
1 year ago

Hi Sai 

The user did go into app.myob.com and same issue.

 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 year ago

Hi Maria6062,

 

Thank you for the response. Please reach out to our live chat agents through our virtual assistant MOCA or submit a support case via MyAccount to have this resolved.

 

Regards,

Sai

 

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