Forum Discussion

AmandaCL's avatar
AmandaCL
MYOB Moderator
6 months ago

How to post on our Community Forum

Hey everyone! Happy Friday. Sharing a quick guide on posting on our Community Forum to help you get the best response!     To make a post, you'll want to navigate directly to the board that r...
MikeG1's avatar
MikeG1
Admin
6 months ago

Hi GemH and bazzamed , thank you for letting us know about this.
We have noticed that there are some issues with new posts not flowing through to our support tooling - this is currently being investigated with the Community Software provider and in the meantime, our moderators are trying to work through any posts with 'no reply yet' from the forum itself.
Sorry for the delays, we will get back to our previous response times asap. 
Other options to keep in mind are:

  • Virtual assistant MOCA - can be found as a chat bubble on the bottom right of the screen here
  • Creating a support case - can be done after signing in to 'My Account' here
     

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