Forum Discussion

Jumanji's avatar
Jumanji
Contributing User
2 years ago

I know longer use one of my company files - so need that only that one off my subscription

Dear MYOB team,   I know longer use one of my company files - so need that only that one off my subscription. I have three comapny files, but now only need two.   I've tried calling the 1300 555 ...
Mike_MYOB's avatar
Mike_MYOB
Community Manager
2 years ago

Hi Jumanji 

All cancellations are now submitted to MYOB via a case in My Account
Please visit myaccount.myob.com 
From there you will see the option to 'Contact support'
Under 'What can we help you with' > please select the option 'Account and Subscription'
Then 'Whats your issue' > please select 'Cancel my Subscription'

Cheers, Mike

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content