Forum Discussion

HBNC's avatar
HBNC
Trusted Cover User
4 years ago

Linking and unlinking

Hi Guys, 

 

when I sign into AccountRight, I sign in using my email adress and a password, the another box would come up with my profile name and I would put a password in. It had a box underneath that would also say would you like to link this to a different account/profile.

We are looking into MYOB Teams and during the process it linked  me to the administrator profile which I did not mean to do and now when I log in I do not get a choice to log in as just my profile.

 

Can you advise how I unlink this as I feel like now it is just logging me in as the administrator? Or how do I check and see who I am logged in as? Perferrably just as my profile not administrator.

 

Jo

  • Hi HBNC

     

    Thank you for your post. In the user access window within AccountRight, there is an option for 'This user will sign on with a my.MYOB account (recommended)' within the user profiles, if you untick this, you will then be prompted to login with your user name and password after entering in your MYOB email address and password. 

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Hi HBNC

     

    Thank you for your post. In the user access window within AccountRight, there is an option for 'This user will sign on with a my.MYOB account (recommended)' within the user profiles, if you untick this, you will then be prompted to login with your user name and password after entering in your MYOB email address and password. 

    Please do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • HBNC's avatar
      HBNC
      Trusted Cover User

      Thank you, i knew i was missing something :) 

      One tiny little box. 

       

      Problem solved