Lost several years of accounts

Hi Ratec-Secretary,

Sorry to hear about the data loss after your upgrade. Upgrading your product to the latest version usually doesn't erase your data, but it can depend on the upgrade process you follow. It's always a smart move to back up your files before any upgrades. This is a complex issue that needs a deeper look. I highly recommend connecting with our live chat for more immediate assistance. You can find this by visiting our help sites at myob.com/support or myaccount.myob.com. Here, you'll find MOCA, our virtual assistant, who can guide you through the process. If MOCA can't answer your questions, it will escalate your query to our live chat team.

Cheers,

Princess