Forum Discussion

Helen22's avatar
Helen22
12 months ago

Move file from online to offline

We want to move one of our files from MYOB AR online to offline, and then move another offline file back online as we only have fixed number of subscriptions. Can anyone from MYOB assist on this plea...
Helen22's avatar
Helen22

Hi I got this solved, but they can't just move the offline file back online to replace the offline file, even though the total number of subscriptions not changed. You have to call MYOB to get the offline subscription canceled and then add another subscription to move the offline file online. 

LCollinsFCA's avatar
LCollinsFCA
Cover User
5 months ago

Hi Helen - thanks for letting me know - it would be great if they let us self manage our subscriptions!  Have a lovely evening.  

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