Forum Discussion
Doreen_P
2 days agoMYOB Moderator
Hi LibbyG,
Sorry you’ve had to spend so much time on hold trying to get answers. A good first check is to see whether the company file is on the latest version. If the file is up to date, you should still be able to open it as read only. If it isn’t up to date, you’ll need to download the latest version and open the file from there so it can be upgraded. Here's a link in getting the latest version. You can also check this FAQ post, which includes the steps on how to open read-only files.
Cheers,
Doreen
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