No support on product

Hi Katrina2020 
If you are able to explain what you need help with, there is a good chance that the community or moderators may be able to help provide a solution for you.
Alternatively, our best support channels are either lodging a case in My Account or using Live Chat via our virtual assistant MOCA (you will be escalated to a support agent if MOCA cannot answer your questions)

HI Mike

I have called so many times on a urgent matter that now i have not been able to apply for the loan due to myob incompetence.  I called as the bank rec report was reflecting only two banks instead of three although it is reconciled.  I also have one transaction which is allocated showing on its own in my transaction which you can do nothing with.  I also called as i have a issue with a salary sacrificing for a novated is showing in my super payable are as we are using myob super. 

I have spoken to over 5 people regarding the bank issue and not one person could help me or advise positive feedback.  I am still waiting.  This is not good enough.

My last day to apply for the loan is today and i have not herd back and we have 3 accountright subs and 14 business lite subs but over this past week myob has let us down.

I would like this rectified as soon as possible.

Regards

Katrina

I have replied to your email

Hi Mike

I still have not heard from any of your support.  I need theses issues fixed.

Bank problem & reporting error

Super sal sacrifice

Billing problem

Please have someone call me.