Nina5
14 days agoMember
Offline Files Ending
I have a couple of offline files with very few transactions but I need to continue to do them. Do I have to pay $165 per month for each one after June 17?
I have a couple of offline files with very few transactions but I need to continue to do them. Do I have to pay $165 per month for each one after June 17?
Hi Nina5,
Yes, you’ll still be able to activate and access your files in future. The main thing to be aware of is the software version. If you’re using an older PC edition for offline files, you may need to reinstall that older version now and then because the standard PC edition auto-updates each month. If anything’s still unclear on your end, you can reach out to our team and they’ll help with this. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
Hi Princess
Thank you for your answer. Do you know,
Kind Regards
Nina
Hi Nina5
I'm not sure about the SE version but this old post from Gavin12345 shows how to turn off auto updates for PC versions. This allows you to run different versions including current online versions that you would have to have a subscription for, and also older offline versions that you wouldn't need a subscription for - just create different desktop shortcuts for the relevant version:
Unfortunately MYOB are not going to change their policy just because users want them to. Now just as there are ways to stop Windows 10 automatic updates, there are also ways to stop MYOB automatic updates, or at least work around them.
I keep using AR2020.1 even though MYOB has updated itself to AR2021.4
Take a look where MYOB installs itself - in a folder called AccountRight in a path like this:
C:\Users\<your username>\AppData\Local\Programs\MYOB\AccountRight
Inside that folder is another folder called app-2021.300.244119 or similar - this contains the files that run MYOB - AR2021.3.
Copy this folder app-2021.300.244119 and paste under C:\Users\<your username>\AppData\Local\Programs\MYOB\ and rename it to AccountRight 2021.3
Delete your desktop shortcut and create a new shortcut to HuxleyApplication.exe inside the new folder.
From this point your shortcut will run AR2021.3 even though MYOB Updates to AR2021.4 or .5 etc
When you are ready to upgrade, repeat the above and create a folder for AccountRight 2021.4 etc and change the shortcut to the next version.
There is more information that I may have to assist if needed - email me at mailto:majubawest@hotmail.com
Cheers
Liz
Hi Nina5,
Great question! You won’t need to pay $165 for each file. As long as you’ve got an active subscription, you can still view and edit those offline files using older versions of AccountRight. I’d recommend giving this post a look when you get a moment, as it covers the FAQs and shares a bunch of clearer info around the upcoming offline file changes.
Cheers,
Princess
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