On Line file access
Hi I cannot access my online MYOB files .. I am paying a monthly subscription
Forum Discussion
HI Doreen ... still cannot access files - can I talk to somone who can guide me through the process of discovering where the files would be ?
Many thanks Alastair
Hi AlastairEE,
Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.
Regarding this, did you receive any error message when accessing your company file? As we have checked your account, the file is active, this means that you should be able to access your company file. May we request a screenshot if you are receiving an error message while accessing the file. Please note to remove all sensitive information on the screenshot before posting it here in the forum.
We will be waiting for your response.
Cheers,
Shella
Hi AlastairEE,
Hope this message finds you well. We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
Cheers,
Shella
Hi AlastairEE,
Hope this message finds you well. Please be informed that we are now closing this case, as we were not able to receive updates. Feel free to start a new post in the future if you encounter any further issues. We're always delighted to assist you.
Cheers,
Shella
