Forum Discussion

DanT's avatar
DanT
Experienced User
1 year ago

Opting out of new security changes

How can I opt out or disable the new security changes. 

As a small business there is myself and my wife, I don't see where a security risk.  If I need an inactivity timeout to lock the device I am going to configure it on my computer not at an application level.  I saw a comment that this is for Australian Tax Office compliance. If this is the case why are you forcing it onto New Zealand customers?

The two factor auth was painful enough but to have to log back after 20 or 30 minutes is going to completely do my head in.

33 Replies

  • Neridup's avatar
    Neridup
    Experienced Cover User
    1 year ago

    Absolutely need an OPT OUT of 2FA

    The email wastes so much time waiting for the authentication number

     

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    1 year ago

    Morning Neridup , the ability to opt out isnt something that we will be introducing im afraid. But the good news is that there are other options for receiving your code which are much faster than email.
    If you head to myaccount.myob.com you can log in and set up a secondary 2FA method. SMS and an Authenticator app are both fast and reliable options.