PRIMARY CONTACT
I have a question, why is there only 1 Primary Contact. I am the primary contact for the business I work for, but if something happened to me, the actual owner of the company is not considered a Pri...
Forum Discussion
Hi Tasqua,
Thanks for taking the time to share your thoughts and feedback around the Primary Contact setup. Really appreciate the detail and the way you explained the concern. I can totally see where you're coming from, especially with the "what if something happens" angle. It's a fair point and definitely something a lot of businesses would relate to. Right now, the system only allows one Primary Contact so there's a single verified owner tied to the account. But yep, life happens, roles change, people move on, or take leave, so I totally get why more flexibility would be handy. You can flick an email through to feedback@myob.com.
Just so you know, if something ever does happen and the Primary Contact needs to be changed, we've got a process in place to help with that. You can check out how it works here: Change the primary contact on an MYOB account.
Regards,
Sai
