2FA email delays
Hi previous problems were solved but open today and the 2FA emails are delaying again. How long do we have to wait before the sign in times out? I had to go to my Testra webmail to get the 2fa in t...
Forum Discussion
Hi robs1,
I'm sorry to hear that you're still experiencing the issue regarding the delays in receiving your 2FA emails. I can see that your account has been raised to our development team for further investigation. They are currently looking into the issue to ensure a swift resolution.
In the meantime, for troubleshooting steps, please refer to this link: Getting help with two-factor authentication
If the Security and Account section in your profile appears blank, this may indicate a display error or a possible syncing issue. Kindly try accessing it from a different device or browser.
Regards,
Sai
