Restoring a backup file crashes AccountRight
Hi, I can't restore a 2022 backup file. I've followed the instructions from other people asking about this in the forum but I haven't been able to resolve the problem. I can see the file in my li...
Forum Discussion
Hello again, I've attached the diagnostic file for you. I may need IT support to reinstall AccountRight so thought I'd start with this first while I wait to hear back from them.
Hi SuFish,
Thanks for your reply. However, it seems like the diagnostic file didn't come through with your post. It's possible there was a glitch while attaching it. Could you please try to attach it again? In the meantime, it's a good idea to reach out to your IT support for help with reinstalling AccountRight to see if resetting the file helped resolve the issue with restoring the backup.
Feel free to reach out anytime you need further assistance.
Cheers,
Princess
it looks like it is attached so trying again?? the file is called
Huxley.Application_2022.2.24.6006.log
Meantime I'm working with IT to get AccountRight deinstalled and reinstalled..back soon.
