Subscription Suspended
I FEEL LIKE I AM GOING MENTAL I NEED HELP ASAP THIS COMPANY HAS BECOME A JOKE !!!!!!!!!!!!!!!!!! My subscription has been suspended I have called emailed tried live chat to no avail I keep ge...
Forum Discussion
Hi rtnotman
Thank you for your post. Apologize for that experience. That's not how we want our customers to experience it. instead, we strive to serve our customers and provide the right service.
In this matter, to furtherly check and look into this for you. Could you send me a Private Message with more information on your account?
- Serial number
- Company Name
- Email address/you use when login to the account
- First and last name of primary contact.
I hope to hear from you soon.
Regards,
Cel
- My debit card has now been charged the full amount $4896.When I log in to the file RK Notman it is telling me I need to update my subscription.When I am directed to the MyMYob page and I log in the invoice section the invoice for the RK Notman Live Subsciptions is say it is unpaid.But I have been charge $4896 and paid the full amount.I have only 3 files
Hi rtnotman
Thank you for expressing your concern. And I am sorry for that experience. I know that this situation had made you upset. Please accept our apologies for the inconvenience.
To furtherly assist you with this, Can you please provide me more details on your account so I can investigate and look into this for you?
Kindly provide me this details by sending me a Private Message.
- Serial Number
- Company Name
- First and last name of the primary contact
- Email Address
If you could also provide me the invoice number of the amount that have been charged to you that would be very much appreciated.
Best Regards,
Cel
