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Kezza22's avatar
Kezza22
6 months ago

The company file is currently backing up. You can sign on once the backup is complete.

Good Morning,   I cannot log into my company file due to the following: The company file is currently backing up. You can sign on once the backup is complete.    Please provide solution ASAP. I ...
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  • Shella_A's avatar
    Shella_A
    6 months ago

    Hi Kezza22

     

    I get how urgent this needs to be resolved, and I've reset your company file back to active. Try logging out and back in to check if everything's okay now. Let me know if you need further help!

     

     

    Kind regards,
    Shella

Shella_A's avatar
Shella_A
MYOB Moderator

Hi Kezza22

 

I get how urgent this needs to be resolved, and I've reset your company file back to active. Try logging out and back in to check if everything's okay now. Let me know if you need further help!

 

 

Kind regards,
Shella

Kezza22's avatar
Kezza22
6 months ago

Thank you Shella. I'm able to log in now. 

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    6 months ago

    Hi Kezza22

     

    That's great to hear! If you need any more help, feel free to reach out.

     

     

    Cheers,

    Shella

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