Trouble logging into MYOB Accountright
A couple of users are finding that they are being requested quite a few times to reset their password each morning when logging in, this morning it took my 7 attempts to try and login. Is anyone els...
Forum Discussion
Hi All,
Thank you for your posts and welcome to the Community Forum! I appreciate you for letting us know your concerns, and I'm sorry for the trouble that you are experiencing when you are logging in. I'll be more than happy to help you with this. When you enter your username and password, please do not press enter on your keyboard. Just manually click the sign in button using your mouse and let me know how it goes.
Please let me know if you need further help.
Kind regards,
Sai
I am having to login using MYOB browser on google and attempted this morning, while being asked numerous times to reset password finally got in after 9 attempts. This is not good enough MYOB - we need support but apparently when we call this is not urgent enought to be able to speak to a support person. We usually need help in a pretty quick turn around time or lose money in our business because we cannot use one of our most used tools which is your software.
Hi Rebecca711,
Thank you for letting us know. I've provided the steps to resolve this issue. Some of our customer's issue has been resolved by doing these steps. Please follow the instructions for us to avoid this to happen again.
Please let me know if you need further help.
Kind regards,
Sai
Hi All,
Thank you for your patience. I'll be closing this thread now. If you still have any concerns, please feel free to post in our Community Forum.
Please let me know if you need further help.
Kind regards,
Sai
