Forum Discussion

SallyC_1983's avatar
SallyC_1983
Contributing User
3 years ago

Unable to edit payment/billing details

I am trying to update our payment details for our MYOB subscription, however when I log in and go to 'View Payment Details' there is no option to edit.   I have tried following the online instructi...
  • Yanike_S's avatar
    Yanike_S
    3 years ago

    Hi SallyC_1983 

     

    Thanks for your post. To update your payment profile/credit card details with MYOB, you do need to be the billing/subscription contact on the account. Once you are:

    1. Open My Account (myaccount.myob.com)
    2. Click View payment details to see the currently used billing details
    3. Click Edit
    4. Choose either Credit / debit card or Direct debit
    5. Enter in the requested details and click Save
Yanike_S's avatar
Yanike_S
MYOB Staff
3 years ago

Hi SallyC_1983 

 

Thanks for your post. To update your payment profile/credit card details with MYOB, you do need to be the billing/subscription contact on the account. Once you are:

  1. Open My Account (myaccount.myob.com)
  2. Click View payment details to see the currently used billing details
  3. Click Edit
  4. Choose either Credit / debit card or Direct debit
  5. Enter in the requested details and click Save

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.