Unable to log in to Myob Accountright
Myob Accountright is not allowing me to open my company files, it keeps going to the login screen and when I enter my credientials it goes back to the open files page
Forum Discussion
Hi @everyone,
This afternoon, some of our customers experienced issues logging into MYOB products. This is now resolved. We apologise for the inconvenience. In future, if you need to stay up to date on potential incidents, please visit: https://status.myob.com/.
Thanks,
Gee
We are having still this problem. How can you run a business when you can't log in.
NOT GOOD ENOUGH
Hi, ProFishional. Thank you for your post.
Your ability to access your account is important, and we understand the impact this has on your business operations. We haven't received any reports of an outage on MYOB AccountRight. To better assist you, could you please provide any error messages you're encountering and attach a screenshot if possible? This will help us investigate the issue further and provide you with a resolution. Thank you for your cooperation and patience.We are looking forward to help you!
Best regards,
Hannah
Hi
I started experiencing the same problem yesterday and again today. It is taking ages to load and then after you enter your email the next screen is asking for a password but it is still on the email prompt box! When I can get through to the password page the fonts are all weird.
Christine
Hi, brindkindy. Thank you for bringing this issue to our attention. We understand how you feel with the platform's performance. Rest assured, we're actively looking into this matter to identify and resolve the underlying cause.
To help you resolve this, we recommend trying a few troubleshooting steps such as clearing your browser cache, using a different browser, or checking for any updates that might be available for your current browser. If the issue persists, please provide more details so we can investigate further and find a solution.
Best regards,
Hannah
