Forum Discussion

Shane404's avatar
Shane404
Experienced User
4 months ago

Unable to open MYOB after upgrade

After updating finish today, one of the files cannot be opened, others are working.

 

Showing as follow:

 

3 Replies

  • HR2's avatar
    HR2
    Contributing User
    4 months ago

    Do you know when this will be resolved as I am also having the same issue and I need to access our company file. 

     

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi Shane404,

    Thanks for providing the screenshots! We’re currently experiencing an issue with the latest release version. Please rest assured that your experience is important to us, and we’re committed to resolving this as quickly as possible. Our team is working diligently to address the matter.
     

    We truly appreciate your patience and understanding during this time.

    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi Shane404​,

    Thanks for providing the screenshots! We’re currently experiencing an issue with the latest release version. Please rest assured that your experience is important to us, and we’re committed to resolving this as quickly as possible. Our team is working diligently to address the matter.

    We truly appreciate your patience and understanding during this time.

    Regards,
    Earl

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