Forum Discussion

SBB261's avatar
SBB261
Experienced Cover User
4 months ago

Unable to restore company file online

Hi, I've been trying to restore a company file online and it keeps saying "Unable to restore - An error occurred while restoring this company file. No changes were madeto your online file."   I hav...
  • SBB261's avatar
    SBB261
    4 months ago

    Hi Sai,

    Finally, I was able to speak with one of your support team, Eddie Encenzo who was very helpful and solved my problem in less than 20 minutes...hats off to you Eddie!!!

    Thanks to all who tried to help.

    Regards,

    Susan

Isaiah_C's avatar
Isaiah_C
MYOB Moderator

Hi SBB261,

 

That is great to hear! Our support team will assist you as soon as possible once they have your case details. If you need assistance in the future, feel free to post again.

 

Regards,

Sai 

SBB261's avatar
SBB261
Experienced Cover User
4 months ago

Hi Sai,

Finally, I was able to speak with one of your support team, Eddie Encenzo who was very helpful and solved my problem in less than 20 minutes...hats off to you Eddie!!!

Thanks to all who tried to help.

Regards,

Susan

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