Uploads not working

I'm having the same problem, I can't view documents in my In Try

Hi Colla and Liaise,

Thanks for raising this! We’re aware that our Intray/Uploads is down right now. Our team’s already on it and working to get things sorted. We’ll post updates on our Status hub page as soon as there’s news.
 

Thanks for your patience while we work on it.

Regards,
Earl

I am having same issue :( MYOB this is getting frustrating, the amount of time wasted lately is not acceptable

I am having the same problem, how long before it will be fixed please

Yes exactly, very frustrating this morning both on accountsright and MYOB business lite, are the technicians fixing this?

Yes same issue here - hopefully up and running soon - would be good if we could have an alert symbol on our dashboard warning we may be impacted when there is a known issue so we don't waste time looking around to see if its just a me issue rather than a system issue.

Hi @everyone, 

In-Tray services have been restored, though you might continue to notice some slowness. Our team is still addressing the issue affecting Optical Character Recognition (OCR) functionality and working to restore full performance.
 

Thank you for your continued patience and understanding. You may also visit our Status hub page for updates.

Regards,
Earl

Im having the same issues again today... anyone else??

Hi NikkiH,

Cheers for checking in! Haven't seen any reported issues with in tray uploads today, so it looks like it's all running fine at the moment. I suggest giving the usual troubleshooting a go, maybe refresh your browser, clearing the cache, or trying uploading from another device.  You may also visit our status hub page for updates. 

Regards,

Shella