Balance Sheet - MYOB glitch

Hi VictoriasBooks, 

Thanks for explaining what you’re seeing on your reports.

This looks more like a false out-of-balance than an actual change to your balances. Balance Sheet and Trial Balance reports are really only designed to run for the current or previous financial year, so if the report is being run outside that range, that can throw it out of balance.

I’d check the file's financial year compared to the report first. If it’s still not lining up after fixing that, it’d be best to reach out to support so they can dig into what’s causing it. You can do that by submitting a ticket through My Account or jumping onto live chat through MOCA, our virtual assistant.

Regards,
Genreve