Forum Discussion

AccountsAA's avatar
AccountsAA
Contributing User
4 years ago
Solved

Formatting profit and loss statement

Hi,   I have a trouble with my profit and loss statement format.   Please see attachment.   "total depreciation"is not shown under deprecation account.    Could you please tell me how I could...
  • Steven_M's avatar
    Steven_M
    4 years ago

    Hi AccountsAA 


    To my knowledge, the latest version shouldn't be impacted by that situation and you are on that latest version.


    My recommendation would be to clear your cache as per Clearing the AccountRight Cache.

     

    If you are still encountering that situation after clearing the cache can you indicate if the Profit & Loss [Accrual] report is encountering the same situation. with that total appearing at the bottom of the report.

AccountsAA's avatar
AccountsAA
Contributing User

Hi Steven,

 

I followed your guide to reset our depreciation header account, but it still shows that the total depreciation substotal is not under depreciation account on our profit and loss statement. 

 

Regards,

 

Mindy

 

 

Steven_M's avatar
Steven_M
Former Staff
4 years ago

Hi AccountsAA 


So we can fully understand that account list structure for that account would you mind providing a screenshot of the Account>>Account Lists-- Expense tab showing that header and detail account.

 

In addition to that, have you recently created the header account and/or moved the account list structure up or down levels?

  • AccountsAA's avatar
    AccountsAA
    Contributing User
    4 years ago

    Hi Steven,

     

    Please see attached picture.

     

    I think I can create the header account, but I am not sure whether I can move the account list structure up or down levels.

     

    Regards,

    Mindy 

    • Steven_M's avatar
      Steven_M
      Former Staff
      4 years ago

      Hi AccountsAA 

       

      Would you mind confirming what version of the product you are using - Help>>About AccountRight. We are aware of a situation in some earlier builds in which that subtotals for Header accounts will be shown at the bottom of the report section rather than in the desired location. This should have been resolved in the later versions so do make sure that you are using the latest version - AccountRight 2021.3.

       

      Should you need assistance with getting that version check out Help Article: Getting the latest version.

      • AccountsAA's avatar
        AccountsAA
        Contributing User
        4 years ago

        Hi Steven,

         

        The version we are using now is the latest version 2021.3.0.

         

        Regards,

        Mindy

  • AccountsAA's avatar
    AccountsAA
    Contributing User
    4 years ago

    Hi Steven,

     

    Please see attahced picture.

     

    Regards,

    Mindy