Forum Discussion

Brad74's avatar
Brad74
Member
2 years ago

GST Cash Repot not displaying sales imported from Square

We import our cash and eftpos sales from our Square POS system using integration sofwtare Amaka.

 

We report GST on a cash basis. The cash and eftpos sales are not showing on the GST cash report.

 

The sales invoices all appear as closed. The GST accrual report is runnning correctly.

 

Any suggestions?

13 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, SimonL1

     

    We understand your frustration about Square sales missing from GST Cash Reports and the extra work it causes. We acknowledge limitations in the MYOB-Square integration and are actively working on improvements.

     

    We've identified issues like incorrect deposit dates and are diligently working to fix them. We appreciate your patience as we work towards a solution that meets your needs. Your feedback is valuable and helps us improve!

     

    Best regards,

    Doreen

  • 1133Julz's avatar
    1133Julz
    Experienced Cover User
    2 years ago

    Agree - absolutely not solved and a bit of an accounting fail for the cash reports to not generate anything if theres a $0.00 balance invoice or purchase that contains valid transaction lines. 

  • CarolineH1's avatar
    CarolineH1
    Contributing Cover User
    2 years ago

    I agree.  Not having the functionality for MYOB to properly record the Square transactions so that the GST is recorded correctly on a cash basis creates a lot more work and removes any advantage of using the integration.  I will be cancelling my subscription and reverting to processing these invoices manually.

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