Forum Discussion

SaraPat's avatar
SaraPat
Experienced Cover User
6 months ago

Header Account Subtotals

Hi   Can anyone explain to me why the subtotals for Receivables and Current Loans do not line up with the correct SubAccount?   I have shown the account numbers to show it is not because of a...
Desktop
  • SaraPat's avatar
    SaraPat
    6 months ago

    Thanks Gavin - at least it is not only me!!!

     

    Clearing the cache did not work nor did ticking and unticking the Generate Subtotals. 

     

    What I did in the end was move all of the Loan account up a level so they were no longer under the Loans Subtotal account and then moved them back down again..

     

    Sara

gavin12345's avatar
gavin12345
Ultimate User

Hi SaraPat 

 

Nothing obvious I can see to explain behaviour. Seems 1-1225 is NOT being treated as a Header. Suggest you open each header and ensure the Details tab has Generate Subtotals ticked.

 

If yes, all I can suggest is what moderators keep saying - clear the cache as this can resolve some strange display issues. 

 

See here

 

Regards

Gavin

SaraPat's avatar
SaraPat
Experienced Cover User
6 months ago

Thanks Gavin - at least it is not only me!!!

 

Clearing the cache did not work nor did ticking and unticking the Generate Subtotals. 

 

What I did in the end was move all of the Loan account up a level so they were no longer under the Loans Subtotal account and then moved them back down again..

 

Sara

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.